Dear Valued Community Members,
After 15 years of dedicated service to our community, the free NeatStreets service will conclude operations on December 31, 2024. We extend our heartfelt gratitude to our community members and participating agencies for their unwavering support over the years.
If you have found our service valuable and are interested in an enterprise-level platform offering similar services, please share your thoughts with us at https://www.neatstreets.com.au/contact
Thank you again for your support.
The NeatStreets Team
Search your area for faults and their rectification status:
Search by report #:
Postcode or Suburb
Category
Status
Report a fault or incident in under a minute and track its progress.
Simply download the NeatStreets app on Google Play or the App Store to start your engagement today. It's swift, accurate and anonymous. Want to know more? Watch the explainer clip below.
Connecting with your community has never been easier.
Contact us to access our management portal to gain reporting insights and communicate directly with your community live. Talk to us about our API which lets you hook your community into CRM and asset systems.
Latest 1000 reports responded to by authorities since 14 Dec 2012
NeatStreets Explainer Clip
Usage Statistics
Authorities
648
Reporters
37624
Reports
153893
Yarra Trams
"The application NeatStreets by PepperStack Global is the only mature enterprise software solution that I am aware of that can manage faults across wide coverage areas which can be mapped to complex organisational service infrastructure."
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Essential Energy
"By utilising the NeatStreets platform as a customer front-end to Essential Energy's streetlight fault reporting system, customer contact staff have experienced a reduction in workloads ..."
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PLUS MALAYSIA BERHAD
"PLUS definitely recommend the use of the NeatStreets platform whitelabelling to other companies operating in complex infrastructure services ..."
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City of Port Adelaide Enfield
"NeatStreets has been embraced by our community as a quick and reliable method of notifying us of improvements we can assist them with ..."
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Neighbourhood Watch
"The NeatStreets platform is redefining public-asset monitoring and maintenance. It is leading the way in incident reporting and has brought a new dimension to our community engagement ..."
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Central Goldfields Shire Council
"Central Goldfields shire has found the integration of Neatstreets with our Asset management system to be very effective it has improved our response time to public request while reducing customer service time ..."
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Mayor Damien Ryan - Alice Springs Town Council
"It is a great product and I encourage other council’s to try it ..."
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